Keeping it Clean

The same consideration should go into caring for your rug, as you would do for a beautiful sweater’ is it wool, it is cashmere, do I need to hand wash or dry clean? Your rug you will thank you with years of service.

Vacuuming

Canister vacuums without beater bars are the optimal type of vacuum to use on rugs
Brooms and manual sweepers are also a gentle and effective way to clean rugs
If you must use an upright vacuum, use the handheld attachment whenever possible
Refrain from running the vacuum over the edges of the rug or the rugs.
Instead, use the handheld attachment or carefully place the vacuum on the rug
If a rug is reversible remember to vacuum both sides.
For hand woven rugs, use extra caution when vacuuming as the suction can pull the weave, alternatively, you can take the rug outside to shake it out

Rotate

It is highly recommended to rotate your rug 180 degrees every 3-6 months to balance appearance, fading and to distribute wear evenly.

Outdoor Rugs

Outdoor Safe products require regular care and cleaning
To extend the life of your outdoor rug store the rug rolled and in the shade when not in use
Leaving an outdoor rug in direct or indirect sunlight outdoors may cause fading

Professional cleaning

Use extra caution when cleaning handmade rugs, professional cleaning is recommended.
When in doubt, spot clean and use a professional cleaner

(Wine) Spills and Stains

Clean spills immediately
Once a stain is set is becomes much more difficult to clean
Blot the spill with a dry cotton cloth or a clean paper towel
Work from the outer edges of the spill towards the centre to prevent spreading
Never rub a spill as this forces the spill deeper into the rug
To remove any residual staining, dampen a cotton cloth or clean paper towel with clean, cold/lukewarm water. Gently blot with the damp cloth and quickly absorb the moisture on the rug
Please note that Viscose and Tencel rugs should never be cleaned with any water or liquid